OUR TEAM
Staff
The care staff we employ are recruited for their experience, enthusiasm and motivation and for your safety, rigorous and thorough checks are carried out before employment. All of our Care Workers undergo rigorous pre-employment vetting including an enhanced DBS check. The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with all vulnerable groups.
OUR PEOPLE
Caring for you
The care staff we employ are recruited for their experience, enthusiasm and motivation and for your safety, rigorous and thorough checks are carried out before employment. All of our Care Workers undergo rigorous pre-employment vetting including an enhanced DBS check. The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with all vulnerable groups.
We believe training is of utmost importance to give our care staff the skills required to meet and understand all your needs. Therefore, all our staff participate in a rigorous continuous training and personal development programme. Our new staff must complete their training and prove themselves competent in their job role before we allow them to work independently. Our staff are supported, supervised and monitored in the community, enabling us to maintain a high standard of care. You can be certain our care staff have the knowledge and confidence to meet your needs.
REST ASSURED
All staff undergo training and refresher training in the following areas:
- Re-ablement
- Manual Handling
- Medication
- Health and Safety
- Food hygiene
- Continence Care
- Infection control
- Safeguarding including Mental Capacity assessment
- Dementia awareness
- Equality, Diversity and Inclusion
- Basic life support and Communication
- Data Protection
PEACE OF MIND
Our carers
80% of our care workers have either completed or are currently working to achieve NVQ Level 2 in Health & Social Care (now Quality Credit Framework diploma in Health & Social Care).
Also, we have to be satisfied our care staff share our values. They must be kind, caring, responsible, reliable, and provide you with a professional standard of care.
Each member of staff carries an obligatory identification badge displaying their name and their photograph, as well as our contact details in the event further verification is required. Our contact details are held securely through our electronic rostering systems.
